Privacy & Cookies

Introduction

Sapper Surveys Limited, trading as Sapper Surveys, is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect your personal information when you use our website or contact us regarding our services

Who We Are

Sapper Surveys Limited
Company Number: 07553930
Registered Address: 2 Waterloo Crescent, Ryde, England, PO33 3QP
Trading Name: Sapper Surveys

Email: info@sappersurveys.co.uk
Telephone: 0845 1243444

What Information We Collect

We may collect personal information when you:

• Submit a contact form

• Email or telephone us

• Request a quotation

• Engage us to provide surveying services

The information we collect may include:

• Name

• Email address

• Telephone number

• Project or enquiry details

We only collect information that is necessary to respond to enquiries or provide our services.

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations and surveying services

• Communicate about your project

• Maintain business records

• Improve our website and services

We do not sell or share your personal information for marketing purposes.

Marketing Communications

We do not currently send marketing emails or newsletters. If this changes in the future, we will only contact you where lawful and with appropriate consent where required.

How Your Information Is Stored

Information submitted through our website contact forms is sent to our business email inbox. Information may also be stored within our internal systems or customer relationship management systems where necessary for service delivery and record keeping.

How Long We Keep Your Information

We retain personal information only for as long as necessary to respond to enquiries, deliver services and meet legal or accounting requirements. When information is no longer required, it is securely deleted or anonymised.

Sharing Your Information

We do not share personal information with third parties unless:

• It is necessary to deliver our services

• Required by law

• Required to protect our legal rights

• Shared with professional advisers or insurers where appropriate

Where third-party providers assist in delivering our services, they are required to keep your data secure and confidential.

Website Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics collects anonymous information such as:

• Pages visited

• Time spent on the website

• General geographic location

• Device and browser information

This information helps us improve website performance and user experience. Google Analytics does not identify individual users.

Cookies

Cookies are small files stored on your device when you visit a website. We use cookies to improve website functionality and analyse website traffic.

We use cookies for:

• Website performance and analytics

• Remembering user preferences

• Improving user experience

When you visit our website, you will be given the option to accept or reject non-essential cookies. You can also update your cookie preferences at any time through our cookie banner or your browser settings.

Embedded Content and External Links

Our website may include Google Maps and links to social media platforms. These third-party services may collect data according to their own privacy policies. We recommend reviewing their privacy policies when using their services.

International Data Transfers

As we provide services internationally, information may be processed or accessed outside the United Kingdom where necessary. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

Children’s Information

Our services are intended for adults and businesses. We do not knowingly collect personal data from individuals under the age of 18.

Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data where appropriate

• Object to processing of your data

• Request restriction of processing

• Request transfer of your data

To exercise any of these rights, please contact us using the details below.

Contacting Us About Privacy

If you have any questions about this Privacy & Cookies Policy or wish to exercise your data rights, please contact:

Email: info@sappersurveys.co.uk
Telephone: 0845 1243444

Updates to This Policy

We may update this Privacy & Cookies Policy from time to time. Any updates will be published on this page.